Agility and flexibility for your customer service team

At ICR Evolution we created a program so that startups and scaleups can use our omnichannel software for free for 3 months. Take your customer service to the next level with EVOLUTION.

Do you want to transform your startup's customer service? Let's talk!

Fill in the form so that we can assess your case. A team member will contact you to guide you through the next-steps.

CUSTOMER SERVICE SOFTWARE FOR YOUR STARTUP

4 reasons to incorporate our omnichannel software for startups free for three months

EVOLUTION is a flexible, stable, easy to manage and intuitive omnichannel solution. You will immediately see a qualitative change in the customer service of your startup or scaleup.

Our customer service software grows with you: it adapts to every business needs to take your startup or scaleup customer service to the next level.

You have all the omnichannel tools you need for your startup or scaleup in the Standard License. If you want extra features (Evolution Connect, Predictive Dialer or Agentless) you can integrate them as add-ons.

Thanks to EVOLUTION's fast and accurate speech recognition technology, you will be able to serve your startup's customers in more than 20 languages.

MEET OUR CUSTOMER SERVICE SOFTWARE

Take a look at EVOLUTION

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CHOOSE THE BEST CUSTOMER SERVICE SOFTWARE

What does EVOLUTION offer to your startup or scaleup?

Simplicity in your customer service management

Three management modules included in the Standard license: Web Agent for your agents, Manager for your Coordinators and team leaders, and Designer to set up your communications.

Yes, you got it right: they are included in the Standard license, we will not charge you extra for these modules. We want you to have all the tools to manage the customer support service of your startup or scaleup in your own way.

Adaptation to your customer service needs so that you do not have to worry about a single thing

Carry out Customer Service, Sales and Marketing or Collection campaigns with our omnichannel software. Are you a BPO? EVOLUTION is also for you.

Increase the First Contact Resolution of your startup or scaleup with scripting tools and templates that allow your team to be aligned and respond as one.

An omnichannel solution to enjoy all your startup communication channels in one place

Voice, email, live chat, WhatsApp, Telegram, Facebook Messenger, Twitter, Chatbot... all the channels that your customers choose to communicate with you on a single platform.

The customer service team of your startup or scaleup will be able to manage all interactions in a single omnichannel queue and with every customer history, regardless of the channel where the communication began.

Integration of the customer service software with your CRM or other programs you use

Get the most out of your startup customer service team thanks to the integration of our software EVOLUTION with the leading CRMs on the market: Salesforce, Zoho and Microsoft Dynamics (many more coming soon).

Do you use another CRM? No problem! We have powerful APIs to integrate with the corporate applications and databases you need.

WE FOCUS ON CUSTOMER SERVICE FOR STARTUPS

We created this support program to help your startup rock 🚀

These are the requirements to enjoy our omnichannel software EVOLUTION free for 3 months:

Minimum stay of one year (including the 3 months of free trial)

You must be a startup or scaleup that raised outside funding (angel, pre-seed, seed, series rounds)

For new clients only - doesn't apply to current ICR Evolution clients.

I want to participate in the startup program!

Easy and intuitive customer service software:
a qualitative leap for your startup

3 keys to understand EVOLUTION:

✔ It covers all areas of customer service for startups, in order to offer an unbeatable customer experience.

✔ It is a friendly and intuitive platform for your team, they will learn to use it quickly and without setbacks.

✔ It can be integrated with the CRM or management program that you use in your startup to offer a unified experience.

We keep lasting relationships with our clients

Look at everything your startup can achieve with customer service software:

Take your startup or scaleup customer experience to the next level

Sign up for our program for startups and scaleups and start the customer service revolution.

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Grow your business with EVOLUTION

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